Thanks so much for your prompt and efficient service technicians. I appreciated the fast diagnosis and repair which immediately restored the heat and hot water.

Thanks again!
Gale M.

Dear Wanda & Rick-

Chuck and I are very pleased with the work Greg & Chris did this last week installing the A/C. We found them to be knowledgeable and pleasant. They made good use of their time and were more than helpful in explaining and making us understand our old and new equipment. Thank you and them for a job well done."

Best Regards,
-Ruth R.
Niantic CT

Dear Rick,

Just wanted to let you know, and I'm sure you already do, that you have fine technicians. He not only got our heating system back to where it needed to be but did so neatly. I know it's his job but both of us appreciate the extra effort. Thanks again for the fine service and Happy Holidays to both of you and your staff.

Scott & Patti T.

Dear Rick,

Thanks so much for your help and advice with my hot water problem. You and your staff provide superior service this weekend by walking me through a solution to rectify the problem. Your prompt availability and service call today put my mind at ease and I am confident my boiler is in good condition. You and your company surely go one step beyond the rest!

Thanks again,
Jeannie. D

Dear Mr. Hatch,

I recently hired your company to service my boiler. The woman I spoke with to make the appointment was kind and courteous. She worked with me to make an appointment that was convenient for me. The service technician arrived promptly on the day of the appointment, was knowledgeable, professional, and thorough in his work. I felt compelled to write this letter to tell you how pleased I was with your service. I will definitely recommend your company to my family, and friends.

Keep up the good work,
Thomas C.

Dear Mr. Hatch,

I want to thank you both for being so efficient to do business with. The technicians who came were very nice and sure knew what they were doing. I will tell my friends and customers about your organization.

As always,
Joyce Z.

Thank you so much for your help this past Sunday. We are really grateful.

Thanks again,
Ray and Kathy L.
P.S. Put us on your schedule in the spring for cleaning service.

Dear Rick,

I keep thinking about all you did for me last Friday afternoon. Here I was in tears and you came in, calmed me down, gave me great advice and as always, wonderful service. I just have to take a minute to say ‚Thank You‚. If you ever need a reference, I hope you will feel free to use my name! Thank you for all you did for me.

Most sincerely,
-Sherry J.
Groton CT


Thank you for the fast and courteous service. Most contractors don’t often respond that way.


Bob P.
Mystic, CT

Installation was completed as scheduled. The installers were informative and made minimal interference during the installation. They also left the work site clean.


Joe N.
Norwich CT

Great Service, Professional Installation, Super folks to work with. Will use you again for other heating system.


Sal T.
Colchester, CT

I was very happy with your service from my initial contact through having my furnace installed.

Thank You,

June H.
Taftville, CT

Today your serviceman, Greg, was at my house.  I had no heat upstairs.  From the time that he arriced until the time that he left he was ntohing by the utmost professional.  He made sure I completely understood what was wrong with my furnace and what repairs needd to be made.  Once he was sure I understrood what needed to be done he completed the repairs in a VERY timely fashion.  This was my first experience with R&W Heating but to be sure it won't be my last.  I appreciated the timely service as well as the expertise of the technician.  I will be calling tomorrow to be put on a service plan and to schedule a cleaning.

Thank you so much!

Kate A.
 Gales Ferry, CT